Love my new pizza oven .. a mishap with the freight delivery but customers service was on it and took care of everything ..100% satisfied
( Not totally finished yet , waiting for granite countertops)
I am truly satisfied with the oven.. had a mishap when it was shipped to me but customer service took care of the freight issues and was there to respond immediately.. followed up in a timely matter … thank you to all who had part in my purchase. We are getting the momentum up and running this coming weekend and I will add pictures
What a wonderful and welcoming entertainment space you have Antonella! Thank you so much for taking the time to leave us this review and provide us with the great photos! Your Lisboa Brick Pizza Oven PREMIUM looks fantastic!! Please do not hesitate to reach out if there is anything we can assist you with in the future!! We are always happy to assist you however we can! :D
Thank you for taking the time to leave us this review Dennis! Your Lisboa Brick Pizza Oven PREMIUM looks great!
Already loved my Alfa Brio pizza oven and this hybrid kit made me love it even more. Now, I can easily switch between using propane and using wood when firing up the oven. The customer service at Patio & Pizza was great as well. They sent emails after the order letting me know what to expect and sent tracking when my kit shipped. Very happy! 😃
Thank you so much for taking the time to leave us this review, Eddie! We LOVE the Hybrid Kit for Alfa Gas Ovens and the availability to make their gas ovens hybrid and are pumped that you love it too!! We strive to always provide the best customer service we possibly can and to hear from happy customers like yourself really makes it all worth it. Your photos are beautiful and we hope to see more delicious meals you make with your oven. Make sure to follow us on all social media (@PatioandPizza) and to tag us in any photos you share! We love to be able to see what our customers are whipping up in their ovens.
Delivered as promised, and in perfect condition. We’ve used it twice for pizza, and once for cedar plank salmon.
We had a minor issue with the chimney extension, which was immediately replaced.
This is our first pizza oven, so we weren’t sure what to expect. We’ve done several pizzas and cedar plank salmon so far, and are really enjoying it. Had a minor issue with the chimney extension, which they replaced immediately.
Thank you so much for taking the time to leave us this review Tom!! We greatly appreciate it! Your setup looks fantastic and we know that food must be as good as it sounds when you're cooking it in a Maximus!
I did a ton of research on my own and narrowed it down to just a few ovens. That’s when I contacted Patio & Pizza. Your staff was so helpful in guiding me to the perfect pizza oven and answering my questions. They made the process hassle free and now I am making some amazing pizza for my family and friends. Thanks!
Thank you so much for taking the time to leave us this fantastic review Michael! We LOVE to hear that your Alfa Brio Gas/Wood Fired Pizza Oven is helping you make amazing memories with your friends and family! Please never hesitate to reach out if there is anything else we can assist you with Michael! It has been such a pleasure working with you. :-)
Oven was delivered as ordered, no problems. I have had a mostly metal pizza oven with a slim pizza stone, it was hard to keep a consistent temperature. This oven has thick fire brick, which stays at a constant 600-700 degrees for hours with minimal wood addition. First pizza was beautiful, and so far every one after that. Baked an apple crisp in the ceramic dish the oven came with, it was delicious! Love my Maximus Arena, and so do my friends! Thank you, Patio and Pizza!
Thank you so much for taking the time to leave us this fantastic review Judy! We love the Maximus Arena Black Outdoor Wood-Fired Oven and are so excited that you do too! And it looks like you are making delicious meals in it with such ease! Please do not ever hesitate to reach out to us if there is anything we can help you with in the future!
They know their products and they know how to get the best deal for their customers
Wow Carolyn! Your Round Grove Fiesta Fireplace With Pizza Oven Combo looks FANTASTIC! Thank you so much for taking the time to leave us this review and include this photo! We are so delighted that you are enjoying your beautiful outdoor centerpiece and can't express how much it means that you chose us to help you along the way!
I absolutely love the oven I ordered. I had several small chips in my pizza stones, and I sent an email/tct to Patio/Pizza and they took care of it ASAP. They shipped me a new stone and I was very very happy with their level of customer service and communication. I converted to NG, however the directions in the manual were not "great." Again, I reached out to Patio/Pizza and they sent me the instructions. Secondary to the minor issues I had, they promised to send me the cover for the Brio because of the inconvenience. I have cooked steaks, pizza, grilled vegetables, and I cannot be more happy about the Brio and quality of the oven. My family, and all of my teenage boys friends "rave" about the food and aesthetics of the oven itself. My brother lives around the block from me and he plans on getting one as well, as soon as his backyard kitchen is completed. Thank you Alfa, and most importantly thank you Patio & Pizza for your excellent level of customer service!!! I recommend your company without any reservation whatsoever!!
This is such a fantastic review Ramak! Thank you so much for taking the time to leave it. Our number one core value is customer satisfaction and we want you to be satisfied with your purchase from the start when you are on the website looking for your perfect oven, to the end when you're making delicious meals. We strive to not only be knowledgeable about the products we offer, and to also be able to provide top-notch customer service for those products!
Your Alfa Brio Gas Fired Pizza Oven looks fantastic! We definitely hope we get to help your brother add one to his backyard too! Please never hesitate to reach out in the future if there is anything else we can assist you with. :-)
We love our new Buena Ventura Brick Wood Fired Pizza Oven! The Patio & Pizza order, shipping and delivery process was seamless. From the time the order was placed it took about 10 days for the oven to make its way to Arizona, which gave us time to finalize the crane that set it in place. Our pizzas have been awesome, steaks are phenomenal and the fresh-made breads are so good!
Wow Rob! Your outdoor kitchen area looks beautiful! We love the choice of stone you went with for your counter/base and how it complements your Buena Ventura PREMIUM Preto Brick Wood Fired Pizza Oven perfectly! Thank you SO MUCH for leaving us this amazing review and for including these fantastic photos! Please do not hesitate to ever reach out if there is anything we can assist you with in the future.
The communication process from purchase to follow up was superb. Dealing with Janelle was a delight
Wow John! Your Maximus Arena Black Outdoor Wood-Fired Oven looks fantastic! Thank you so much for taking the time to leave us this wonderful review! We're happy to know that you enjoyed your entire experience, from the beginning to the fresh pizza ending. :-)
We agree, Janelle is a delight and we are so lucky to have her as a part of our amazing team! Please do not ever hesitate to reach out if there is anything we can help you with in the future!
Thank you so much for this awesome review David!! We LOVE hearing and seeing that we have happy customers! Your Alfa 4 Pizze Wood Countertop Pizza Oven looks awesome and we know you're pumping out some delicious meals! :-)
Beautiful fireplace! Easy kit to put together. Puts the final oomph in our oasis. Thank you for such a beautiful work of productive art!
Your Compact Fireplace Kit by Necessories looks fantastic Jennifer! We are so happy to see you've got it put together and are staying warm by a cozy fire! Please do not ever hesitate to reach out if there is ever anything else we can help you with! :-)
Oven showed up as expected. The cover was misplaced during shipping but an email and quick response from Patio and Pizza so resolved quickly. Would purchase from this vendor again!!
Alfa One Gas works as advertised - makes a perfect pizza! Build quality on the oven exceeded expectations.
Your Alfa ONE Gas Fired Pizza Oven looks beautiful in that amazing outdoor entertaining area Matt! We sincerely appreciate your understanding and patience while we got your missing cover shipped out to you! Please do not ever hesitate to reach out to us if there is ever anything we can assist you with! We are more than happy to help. :-)
We love our fireplace pizza oven- it looks fabulous . The structure from pizza & patio made it easy for our stone mason. ❤️❤️❤️ It. Great Service too.
Wow Penny! This looks AMAZING! I am so delighted to hear your Round Grove Kiva Fireplace With Pizza Oven Combo was a great starting point for your mason! We love the ease of these units! And so do our contractor customers! This is such a beautiful addition to your outdoor entertaining area and we are so happy you chose us to help make it happen! Please do not hesitate to ever reach out if there is ever anything else we can help you with. It's been our pleasure! :-)
For very long time I wanted an oven like this. I had thought of building one my self but the time and cost to do it my self was to much. After surfing the web for information and locked at what people are doing I came across Patio & Pizza website. They way the oven was made I was sold. I placed my order with them and 10 weeks later it arrived.
I have done the initial seasoning of the oven and we made our first pizzas. AMAZING!
I can’t what for what is to come. Love this oven.
The only reason for not giving 5 stars was for the delivery experience. I know the company doesn’t have anything to do with that, but that’s the part of the experience.
Thank you for taking the time to leave this great review Peter! We truly appreciate it! We love to hear that your Lisboa PREMIUM Brick Pizza Oven Bundle was worth the wait. And it looks like you are whipping up some delicious pizzas with it! Thank you for the fantastic photos! We also want to thank you for your patience as we know the wait times associated with these ovens can seem like forever. Especially with all the new challenges associated with the pandemic.
Remember, we are always here to help and are more than happy to assist you with any and all pizza needs! Don't hesitate to reach out if there is ever anything you need! We look forward to serving you for many years to come. :)
The oven itself is a piece of art. Being able to incorporate this into our cooking is like learning to walk. Going anywhere is possible. The staff are probably the best customer service team I have dealt with. Quick and informative responses to all my requests. You cannot ask for more. All I can say is just keep it up and you will be the best pizza oven go to place…period!
What a marvelous review Todd! What an absolute pleasure it truly is to read reviews like these from our customers! We are honored to work with such wonderful people and to be able to provide them with products like the Pizzaioli PREMIUM Brick Pizza Oven with Stone Finish. We stand behind every product on our site and strive to provide only the best for the best! And we hope to carry that through to our customer service. We're a small family here at Patio and Pizza, and aim to treat each and every one of you like our family too! We would LOVE to see some photos of you and your oven Todd! Please feel free to come back to this review and upload some, or share them with us on social media! You can find us @patioandpizza on both Facebook and Instagram. Seeing the delicious meals our family is making with these products is one of the best parts of the job! :-)
I had small issue with oven when it arrived, paint chips from rubbing in box.
They took great and quick care of issue, and we are learning how to cook in our beautiful new oven. Will definitely buy from them in the future with the great service they provide and the product selection.
Thank you so much for this amazing 5 star review CL! We truly appreciate it! Your Maximus Prime Large Pizza Oven looks great! We were happy to assist you through the paint mishap and will be happy to assist you with anything else in the future! Thank you so much for sharing a photo and taking the time out of your day to leave this review! We look forward to working with you in the future and hearing about all the amazing meals your are making with your Maximus Prime Large Pizza Oven!
Service and the quality of the oven was amazing. We absolutely love it and makes a great addition to our outdoor kitchen.
Thank you for this amazing 5 star review Mindy! Your Alfa ONE Wood Fired Pizza Oven looks amazing in your outdoor kitchen! The color of the finish really looks great with everything else in there! We're delighted to hear it makes a great addition and thank you for sharing this photo with us so we could see!
Product is very well made and dresses up the back patio. Not difficult to use but definitely practice makes perfect. Thanks again!
Your Alfa Ciao Wood Fired Pizza Oven looks fantastic Jim!! Thank you so much for this fantastic review and sharing this photo with us! We're delighted to hear you're enjoying your oven and are happy to serve you for all your pizza oven needs!
Love the product! Arrived in perfect condition & it’s cooking as I had hoped. It’s a great addition to our backyard.
Wow Brian! Thank you so much for this fantastic review! Your Pizzaioli Rustic Arch Brick Pizza Oven looks BEAUTIFUL! We absolutely love it when our customers share photos of their ovens once they arrive! We would love to see some of the delicious meals you make in that in the future! Feel free to tag us (@patioandpizza on Facebook/Instagram) if you share any photos of your delicious food! Remember, we're always happy to help and are here if you ever need any assistance! We look forward to serving you for all your pizza oven needs!
Customer service was amazing
They go above and beyond to answer all of your questions
I have recommended you guys to a lot of people, even people on pizza sites on Facebook from all over the world
I will definitely buy through you again when we sell our house
We love our pizza oven we’re working on mastering a special pizza though. We want one with great flavor. Our brick fire pizza oven though it’s so cool we love it. Our first pizza party we cook 10 pizzas and under 45 minutes. We’re all personalized for each individual so we only cook them one at a time had a great time
Thank you for this wonderful review Thomas! We too think the Buena Ventura Black PREMIUM Brick Wood Fired Pizza Oven is super cool! We know you will enjoy it for many pizza parties to come! Your setup looks amazing! Thank you SO MUCH for the photos!! We love reviews with photos!! Remember, if you ever need any help, we're always happy to assist! :)
My shipment took nearly 2 months to arrive, and upon arrival, was found to have some significant structural damage (think: dents, cracked bricks, torn insulation blanket). Patio and Pizza was kind enough to provide me with a cover and replacement bricks, along with some instructions for how to repair the dents. Aside from the shipping issues, the product works great overall and I've really enjoyed learning how to build and maintain the fire, and cook some great food!
Your setup looks great Jordan! Thank you so much for this honest review! We've faced many challenges through this unprecedented time; shipping delays being the largest. We truly appreciate your kindness and understanding through the entire process. Please do not hesitate to reach out to us if you have any questions or need any help along your pizza making journey! We look forward to helping you with any of your pizza oven needs!