First class customer service and communication throughout the purchase, delivery and curing process for my new oven. I’m a professionally trained chef with 25 years of experience and this oven is the real deal, performed perfectly my first use with outstanding results making pizza. Highly recommended.
Chef/Owner Blue Smoke Barbeque, Bozeman Montana
I am truly satisfied with the oven.. had a mishap when it was shipped to me but customer service took care of the freight issues and was there to respond immediately.. followed up in a timely matter … thank you to all who had part in my purchase. We are getting the momentum up and running this coming weekend and I will add pictures
What a wonderful and welcoming entertainment space you have Antonella! Thank you so much for taking the time to leave us this review and provide us with the great photos! Your Lisboa Brick Pizza Oven PREMIUM looks fantastic!! Please do not hesitate to reach out if there is anything we can assist you with in the future!! We are always happy to assist you however we can! :D
Thank you for taking the time to leave us this review Dennis! Your Lisboa Brick Pizza Oven PREMIUM looks great!
For very long time I wanted an oven like this. I had thought of building one my self but the time and cost to do it my self was to much. After surfing the web for information and locked at what people are doing I came across Patio & Pizza website. They way the oven was made I was sold. I placed my order with them and 10 weeks later it arrived.
I have done the initial seasoning of the oven and we made our first pizzas. AMAZING!
I can’t what for what is to come. Love this oven.
The only reason for not giving 5 stars was for the delivery experience. I know the company doesn’t have anything to do with that, but that’s the part of the experience.
Thank you for taking the time to leave this great review Peter! We truly appreciate it! We love to hear that your Lisboa PREMIUM Brick Pizza Oven Bundle was worth the wait. And it looks like you are whipping up some delicious pizzas with it! Thank you for the fantastic photos! We also want to thank you for your patience as we know the wait times associated with these ovens can seem like forever. Especially with all the new challenges associated with the pandemic.
Remember, we are always here to help and are more than happy to assist you with any and all pizza needs! Don't hesitate to reach out if there is ever anything you need! We look forward to serving you for many years to come. :)
WOW what a beautiful pizza oven. I was a bit worried about how it would arrive and how to get it in place. BUT it arrived safely, the chimney was crushed in transit but after sending a phot of it it was replaced quickly and without issue. After a week of curing my oven we cooked our first pizzas and they were amazing. Thank you to Patio and Pizza for all of your help.
Still working on the finishing touches.
Wow! What an amazing review Victoria! Your Lisboa PREMIUM Brick Pizza Oven with Stone Finish looks fantastic and it's not even finished yet! You guys did a fantastic job matching that stone finish to the oven!! Thank you so much for this photo! Please remember, if you ever have questions or concerns, don't hesitate to reach out!
More than excited to get cooking in our new oven. Understandably the process took a little longer than anticipated due to CoVid. But the customer service department responded promptly to all our inquiries. We have cooked in our oven about five times sin e it late in our season. We have enjoyed each time.
Thank you for the wonderful 5 star review Tim! And thank you for being patient and understanding of the shipping delays. Between Covid and the holiday season, we are working twice as hard to try and keep everything on track. We're excited that you've received your oven and have it up and cooking! We would love to see how you set it up and what you're cooking with it! Have you considered adding photos to your review? You can also tag us (Facebook/Instagram @patioandpizza) in any content you share online. We love to be able to keep up with what our customers are doing and the amazing food they're making!
Our your pizza ovens already cured?
Our authentic brick pizza ovens do not arrive already cured and must be cured by the customer prior to first use for cooking. The curing process spans over several days and detailed instructions are provided with each oven or you may check out our How To Correctly Cure Your Brick Oven blog.
why are the fronts of these ovens darkened by smoke? doesn't the pipe deflect the smoke away from the front? also,most reviewers talk about how good the oven looks but not about how it cooks. is this more of a showpiece than a cookpiece? where does it crack? inside and outside? how does it bake bread? Does the floor distribute heat evenly? we want to bake bread and cook other foods besides pizza. can this do that?
Soot above the door opening of your oven is a common occurrence and it is a result of smoke escaping from your oven door. You are correct, the addition of a chimney will draw smoke away from your oven door however, the amount of smoke drawn away depends upon the height of your chimney and there will always be at least a small amount of smoke escaping out the door, especially in the beginning, when the fire is first started. However, after your oven reaches optimal temperature, the fire burns more efficiently resulting in virtually no smoke coming from the oven. Any soot which accumulates can be wiped off using products recommended by the manufacturer of your oven.
Our Lisboa pizza ovens are one of our most popular pizza ovens and they do look great, however, the comments we receive most often have more to do with how well these ovens cook - not only pizza, but breads and other dishes as well! These ovens are carefully crafted by artisans with generations of experience and are known for their ability to reach optimal temperature quickly and to retain that heat very well.
In regards to cracking, most brick ovens will crack - it’s very common. These fine cracks do not at all impact the efficiency of the oven itself. In fact overseas, these cracks are a sign of character, as in how well an oven does its job. it happens so often in fact, that we’ve written an article on the subject and also offer a product called UltraFire which will repair them. We hope you will find it helpful: https://www.patioandpizza.com/blogs/resources/pizza-oven-crack
Good morning. Where are you located? I'm in El Paso, TX, the shipping is free rigth? Thank you. Regards.
We are located in Florida, and yes, you are correct; shipping is free for all purchases over $500 within the Contiguous US. All other shipping is $15.99. If you are in Hawaii, Alaska, Puerto Rico, or an area requiring special arrangements (ie, on an island), please send your address to firstname.lastname@example.org for a shipping quote. No tax is added when shipping outside of Florida.
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