Pacific Living Outdoor Counter Gas Pizza Oven PL8304SS

Pacific Living Propane Gas Stainless Steel Outdoor Pizza Oven - PL8304SS

Pizza delivery?  We think not...   This incredible outdoor gas oven will add versatility to your backyard, allowing you to cook pizza, seafood, casseroles, breads, meats, and your favorite desserts right on your own patio. Use this outdoor oven to tastefully prepare and cook your outdoor meals to perfection. Its stainless steel construction ensures that you and your guests will be enjoying incredible culinary creations for years to come.

Don't be fooled by this gas oven.  It gets very hot!  When set to high, the oven heats up to the 400’s in 20 to 30 minutes, depending on the environment. This means the actual temp gauge on the outside of the door will read between 400°F and 500°F within 30 minutes. If your oven is reaching gauge temperatures in this range, the oven is working perfectly.

If that isn’t hot enough for you, the cooking stone inside the outdoor oven, reaches temperatures up to and exceeding 700°F during this time as well.

Included with the Gas Pizza Oven:

• Food safe pizza stone - really heats up for the perfect pizza! 
• Wood chip smoker box - add that extra flavor to your culinary creations
• Protective feet kit for use on counter or island when not on cart
  
  

Pacific Living Pizza Oven Features

• High Quality 430 Stainless Steel Oven
• Main Burner 16,000 BTU/LP or 16,000 BTU/NG
• 3 cooking racks with large oven capacity - cook up to a 20 lb Turkey and a 16-inch pizza
• Built-in halogen cooking lights
  Convenient electronic ignition, battery included.
  Full view front window with temperature gauge.
  Cool Touch heat resistant handle.
• Convenient electronic ignition
• Full view front window with temperature gauge
• Fold down side shelves for easy storage
• CSA Certified
• LP tank sold separately

Dimensions: 23"w x 59"h x 26"d

The convenient electronic ignition offers peace of mind and safety, while operating the oven outdoors. Fold down side shelving allows for easy storage. The high end stainless steel construction, built-in halogen cooking lights and heat resistant handle offers a modern look to your outdoor room. Use the included wood chip smoker box to add extra flavor to your culinary creations. Buy today and discover the joy of cooking and entertaining outdoors.

SHIPPING IS FREE FOR ALL PURCHASES OVER $500 within the Contiguous US.  All other shipping only $12.99.  If you are in Hawaii, Alaska, or Puerto Rico, or in an area that requires extra charges (ie, Staten Island), please contact us for a shipping quote.  No tax added when shipping outside of Florida.

We are NOW stocking some of our wood-fired ovens in Canada so, if your oven is available, the shipping within Canada is FREE (and no import duty).  If shipping to Canada from the US warehouse, the shipping is free to the closest USA border.  You will be charged the difference from the US border to your designated address.   The additional charge is usually between $65-$200 but could be more to a remote area.   The Duty will be your responsibility but we can help you arrange the import process if you need it.

Lift-Gate Service from the freight company will be an additional charge. (SEE INFORMATION ON LIFT-GATE SERVICE BELOW)

Not quite ready to receive your oven or kitchen island yet?  Don't worry - you can purchase now to reserve your product and lock in pricing.  We will delay delivery until you are ready!

At Patio & Pizza, we want you to be confident that your order will reach you safely and quickly.  We've outlined the order and shipping processes below for your convenience:

Order Confirmation

When you place your order, you will receive an order confirmation e-mail outlining the product you purchased.  This tells you we received your order and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically confirm that it is available for immediate shipment.  

If your item is available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.  If your item is on back-order or unavailable (and was not a pre-purchase), we will void the credit card pre-authorization and reach out to you via e-mail or phone to discuss options.  

Order Shipment

If your order is in stock and we process the charges to your credit card, the product(s) will ship within five business days (usually by next day) from the date of your order. 

Due to weight of the some of the items, we may contact you to determine appropriate freight shipping requirements. If the item is over 150lbs and you do not have a fork-lift to get it off the truck, you need Lift-Gate service at delivery.  The good news?  WE PAY IT FOR YOU!  :-)  But, we need to know you need it!   See additional Lift-Gate Information further down.

Depending on delivery requirements, there may be a freight handling charge for special residential, lift-gate requirements, or requests (ie, white glove treatment) at your delivery location. 

Once your item ships, we will send tracking information to the e-mail address provided when checking out.  If you do not receive tracking information from us within 6 business days of your order, feel free to follow up with us at CustomerService@patioandpizza.com.

Damages

Pizza Ovens are heavy and take careful preparation to ship successfully.  We want yours to arrive safely at your destination.  Please inspect the packaging of your oven or accessories when they arrive.  If you notice any damage, you must make note of it when signing for delivery.  In the unfortunate event that the delivery company damages your item, write "damaged" on the driver's bill, send photos to CustomerService@patioandpizza.com, and give us a call so we can process an insurance claim on your behalf and correct the situation.

Frequently Asked Lift-Gate Questions

Below are answers to our most frequently asked lift gate questions so you can make the right decision on your needs.  

How will my order be delivered?

Freight is used only when shipments are over 120lbs or are over-sized.The standard Freight shipping delivery method is typically called “curb-side delivery”.   Curb-side delivery is the method used on all our freight shipments unless other arrangements are made.

We will schedule delivery date for you but the delivery company should give you a call a day or two ahead of time to schedule and confirm the delivery timeframe.   

Your delivery will be made with a full size Semi-Truck ranging from 20 to 53 feet in length. The truck WILL NOT be a box truck like a UPS or FedEx truck.  We typically cannot request a certain length of truck for final delivery, so please assume it will be a long truck.  The driver is only obligated to deliver curbside at the end of your driveway so it will be your responsibility to move it from there.

We have found that most drivers will deliver up your driveway when possible but it is up to them to decide.  That being said, sometimes the drivers will help but they are not obligated to help in any way once the freight is off the truck. If the truck does not have a lift gate, you would be responsible for getting the item off the back of the semi truck.

What do I need to know regarding my delivery?

• If your product ships via LTL Freight, someone will need to be home at the time of delivery.
• Your delivery is curbside only so you are responsible for moving item to desired location.  Many customers use an engine hoist, fork-lift, or even a crane in some cases to get their heavy item to it's desired location.
• The freight carrier will call you in advance to make an appointment before they attempt delivery.
• Please use the telephone number that will also reach you because the freight company will use that number when attempting to deliver.

What is a Lift-gate?

A lift-gate is basically a hydraulic lift used to raise and lower items from ground level to the level of a delivery truck or trailer. Most freight companies deliver items on a truck which are usually designed to load and unload at a loading dock or with a fork-lift.

If your delivery location (ie, residence) does not have a loading dock or fork-lift and the item is too heavy to remove from the trailer by hand, then you would need a lift-gate. 

Do I need lift-gate delivery?

If the individual items in your shipment are light enough for you to remove from the truck, you do not need a lift-gate. If your item is over 120 lbs and you live in a residential location, you will need a lift-gate.

If your delivery location has a loading dock or a forklift, you do not need a lift-gate. If you are willing to drive to the closest terminal and pick up the freight from the delivery terminal, you do not need a lift-gate.

People often ask “how does the delivery company expect residential customers to get the heavy freight off the truck?” Unfortunately, the answer is: “they expect you to pay for a lift-gate delivery”. You don’t want a delivery truck trying to deliver without a lift-gate and then not have a way to get it off the back of the truck.

If you can’t get the freight off the truck, there will be a re-delivery fee on top of the full retail lift gate fee.

*Please note: In some area’s freight companies may require lift-gate delivery for liability reasons.

Is lift-gate delivery always available?

No. The availability of a lift-gate varies by carrier and type of truck used for delivery. Therefore, it is very important to notify us in advance if you will require lift-gate delivery since most trucks are not equipment with a lift-gate.

How much does lift-gate delivery cost?

The charge for lift-gate service from the Freight company is $65.00.  The good news?  WE WILL ARRANGE THE SERVICE FOR YOU!  :-)  Just make sure you let us know you need it!

How do I request lift-gate service?

We make it easy for you to request the lift-gate service when ordering your oven.  Simply select "Free US Shipping - Residential/Lift-Gate Needed" when checking out and the lift gate service will be added at checkout.

Questions About Your Oven

How do I clean my wood fired oven?

Good news… you don’t! Once the fire is out and cools, you just sweep it out and it’s ready for the next time!

What is curing and do I need to do this?

Curing simply means removing the moisture in the mortar. Curing will significantly help to protect the cooking ability and the life of your oven.  Just as with the authentic ovens of Europe, it is highly recommended that you “break in” your oven by making a small fire (low heat) to dry out any moisture in the oven.  

So, yes you need to cure your traditional brick and terracotta ovens (not necessary for portable ovens). It is recommended that before you begin you let your oven sit for about a week. You will be starting small fires and repeating daily for 5 days.

Start a small fire and let it burn throughout the day (4-5 hours) maintaining temperature:

Day 1. 140F/60C Day

Day 2. Repeat 215F/100C

Day 3. Repeat 300F/ 150C

Day 4. Repeat 400F/200C Day

Day 5. Repeat 480F/250C

Make sure that you close the oven door each night, which will keep in the heat and protect moisture from getting in until the curing process is complete.  A visual inspection of your oven will provide you with the best clue as to its readiness; the brick surfaces transition from black to white as the charcoal is burned off the oven walls.

Will my brick oven crack?

Sometimes our customers get so excited when their new oven arrives that they immediately create blazing hot fires for their first pizzas.  Unfortunately, this can lead to cracking if the curing process is not done first.   Cracks are completely normal for all hand-made terracotta and brick wood-burning ovens and won’t affect the cooking in any way.   However, you can minimize any cracking by going through a proper curing process as recommended above.

In the future, if you do have any superficial cracking in our brick ovens from Authentic Pizza Ovens, you can cover it with the included patch kit.   Here is a link to our website showing how to use it: https://www.patioandpizza.com/blogs/news/how-to-repair-cracks-with-ultrafire

Where do I start the fire in the oven?

How long does a wood-fired oven take to heat up?

It depends on the oven. Typically, when prepared correctly, the oven will take anywhere from 30 minutes to an hour and a half to get to the right temperature to bake your delicious pizzas.

What kind of wood should I use?

Use hard, dry, aged wood such as oak, arbor, walnut, beech, apple, mesquite, maple fruitwood (peach, plum), avocado, olive, pecan, or eucalyptus. Avoid the use of resinous wood such as spruce or pine as they can be dangerous to your health.

Pizza and Cooking Questions

What tools do I need for my wood fire pizza oven?

You will definitely need a pizza peel.  In Pizza aficionado language, a peel is what you use to put your pizza in the oven, turn the pizza while in the oven, and pull it out when it’s done.  They look like a paddle with a long stick attached and come in wood or metal.

Some people like to use a small handled wood peel to prepare and put the pizza in the oven.  Then, they use a long handled aluminum peel to take out and place the pizza back on the wood one to cut and serve it.

There are different kinds of pizza peels. Long, short, wood, metal and combination of both.  If you don’t have a shovel or brush for your pizza oven, you will need them also.

For pizza tools, visit our website at https://www.patioandpizza.com/collections/pizza-oven-accessories 

What else can I cook in this oven?

If you can think of it, you can probably cook it in your oven! Naturally, our ovens bake the most delicious home-made pizzas!  But, you can try your hand with breads, fish, steak, burgers, lamb, desserts and more.  Some of our ovens even allow for a rotisserie add-on that allow you to create mouth-watering chicken and turkey! 

Typically, food will cook a bit faster (15 minutes approx.) in a wood burning oven than it does in a regular kitchen oven.

Check out Patio & Pizza's Facebook and Patio & Pizza's Pinterest pages for recipes! 

What kind of flour should I use?

Excellent pizza is all about the crust! We recommend several kinds of flour:

• King Arthur Flour
• Hayden Flour Mills
• Caputo’s 00 (low in gluten)

Questions About Your Oven Delivery

What is the expected delivery time?

Depending upon where you live you should receive it within 4-10 days. We will give you shipping information and instructions once the freight company has confirmed pick up. We usually arrange pick up within 1-2 business days of purchase.

What if my oven is damaged when it arrives?

All ovens will be shipped without any damages and packed securely. It is important that you inspect your shipment with the driver when it arrives. In the rare event that there is damage, please have the driver note it on the freight bill PRIOR to the delivery truck leaving.

Do you offer a warranty?

We want you to be happy with your product!   All of our products come with their manufacturer warranties.  

Regarding pizza ovens, our ovens are quality checked before being shipped to our customers. That being said, traditional wood burning ovens may develop small cracks either inside or outside as described above. This is normal and you should expect it to happen.  As you do your research, you will find that this is the case with all handmade European wood fire ovens. Therefore, there is not a return warranty on our traditional ovens due to any cracking. Personally, we think it adds character and is recognized in Europe as a sign of a well-seasoned oven.

Patio & Pizza's Price Match Guarantee

At Patio & Pizza, we work very hard to ensure that we offer the absolute best prices (and customer satisfaction!) online.  We are committed to upholding our Vendors minimum advertised pricing and want you to feel confident that you are getting the absolute best price for the product you are ordering.

If you find another online store that offers a lower price than us, please let us know and we will work hard to match their price to earn your business! 

We know purchasing a pizza oven, bbq grill, or total outdoor kitchen is a big deal and we want to make it easy for you (and your wallet)!

Effective Date:  January 1, 2016

We hope you are always happy with your purchase from Patio & Pizza. However, if you are dissatisfied with your purchase for any reason, please let us know so we can help make it right.

Return Policy

• We allow you to return all new, unused, and resalable items in their original packaging within 30 days of delivery for a refund (minus the original and return shipping costs incurred by Patio & Pizza).
• If your return is because of our error, you are not responsible for the shipping costs.
• Since most large products are expensive to ship, it is important to measure your outdoor space and order your products accordingly so you don't incur return shipping costs.

Return Condition

• If we determine a return is possible, the returned product must be in the original shipping crates or packaging from the factory. If the returned item is not shipped in the original factory crating, the shipment will not be taken back at the factory and will be returned to sender.

Refunds

• Any refunds will be issued back to the original credit card used in the transaction if the product is returned in good condition. 
• If the return is due to a defective product or you received an incorrect item, we will first work with you to resolve the issue or get the item replaced in which case we will pay the return shipping costs. 
• If the return is not due to damage, you will be responsible for the return shipping costs. The initial cost of the initial shipping and the handling fees will be deducted from the refund or merchandise credit.
• All returned items must be unused, in new condition, and in their original packaging including all hardware and instructional components. Items are also subject to a restocking fee.
• We can not accept items that are not in their original condition, are damaged or are missing parts. Any returned item deemed not to fall within the preceding criteria will be returned, with no credit issued, at the customer's expense.
• All returns are required to have a Return Authorization Number issued within 15 days of the date of delivery unless otherwise stated on the item's page. Once the Return Authorization Number is acquired, you have 15 days to return the item(s).  
• Once we have processed your return, we will issue a credit to the credit card you used to make your purchase from us. You should expect to receive your refund within 15 business days after we have received your return. It may take your bank a few days to post the refund to your account. We'll notify you via e-mail of your refund once we've received and processed your return.

Custom Orders

• Custom or built-to-order products are not eligible for return. Please ensure that you have consulted with Patio & Pizza and/or your contractor or architect before ordering to ensure you are receiving the proper item.

Restocking Fee

• A restocking fee of 10% may be assessed on any non-custom item returned or exchanged.

Procedure

To request your Return Authorization Number, please follow these steps:

1. Contact us for a Return Authorization
2. You will receive a Return Authorization Number via email. Write this RMA Number on the return package to avoid delays with your refund
3. Please send the item you wish to return, along with a copy of the original invoice or packing slip to the address we provided in your RMA email

If you have any questions, please contact us CustomerService@PatioandPizza.com

Refused Orders 

• If you legitimately ordered from us and then refuse receipt of an item when delivered by UPS, USPS or any other carrier, credit will be issued for the item, minus the initial shipping, return shipping, and a restocking fee.