Rockwood Necessories Pillars

My wife and I were at a garden center and saw a outdoor pizza oven that we really liked... but not the price .... so I did a little research and stumbled upon this place.... ended up getting the Victorian DIY with hearth and Wood box .... and the next day we bought a Lisbon Wood fire pizza oven and stand as well ... eveything for basically what just that oven we saw cost at the outdoor store.

So the good: Price and overall look.... could not go wrong wrong with our choices, instructions were very simple and easy to follow as well.

The bad: well I’m pushing 50 and a bit beat up from 25 years active army ... it is not a simple 2 hour job ... took me a lot longer to do than I’d like to admit (granted that’s playing with it after work).

I’d also like to say the Customer Service was outstanding as well. ... and a added bonus ... the pallets make great kindling

I ordered this to be shipped to my work. So I could bring it home on my trailer instead of getting dropped off at the "curb" for me that is over 500' from my house. Showed up w/o warning, luckily our shipping guy is a bud so he took care of it for me. Two pallets 2400 pounds each. That was the only glitch is the whole process.
Some hints on the build
Before you start un stack the pallets, separate the blocks in each size. Pay attention to any that may he bigger chips or ones that are very nice, this is a lot of work but will save a lot of time when you start building. Saves a lot of time when you get rolling if all you have to do is grab blocks from a stack. Also there are slip sheets between the mantel They are nice to stack blocks on your deck to protect the surface. I used more glue than sent. Two extra tubes of glue for the fire bricks and 5 extra 8 oz tubes for the block. Also I would recommend planning on a couple of days to do the build, let the glue have set up time this will stop blocks fro shifting when building layers. Very important when placing the mantel and the top caps. I did the whole thing alone over 3 days, total of about 20 hours.
The instructions at first look like They are lacking information which are, but after you get rolling they work pretty well. Make an extra copy so if one gets damaged on the job you have an extra set.
I had heard that these units do not draw well, ours is perfect. Draws so well that you can see ashes pull toward the rear during a fire.
We know this fireplace will last use for years Pizza and Patio was great to work with and offered the best price we found. This has been a great experience.

I ordered the Victorian Fireplace, Wood box and Hearth. The fireplace was delivered a week and a half later, even during Coronavirus social distancing. At first, I was not sure that we could build this fireplace, but true to the instructions, it was like putting together a 3D puzzle with step by step directions. We did get quite the workout lifting all of the stones. It turned out fantastic. We did have the wrong hearth shipped, which we did not realize until the build was almost complete. That is where the excellent customer service comes in. Both Pam and Janelle were very responsive, and made it right. Thank you for your assistance throughout the purchase.

Really enjoyed working with Patio and Pizza Outdoor Furnishings. They answered all my questions promptly and helped with great advice. Very happy with my purchase.

After purchasing the grill island kit, that I love so much, I decided to purchase the matching fireplace kit. As usual the order arrived quickly and the order process was seamless. If you are looking to make improvements to your yard, Patio and Pizza has options for everyone.

I placed an order with this company and I even received a phone call to clarify my order and address were correct and to clarify deliver method. The delivery was fast although we received no notification of which day they were being delivered - just a phone call as they were heading toward our home, which we were not home at the time. Knowing the delivery date so we could plan would have been very helpfuly although this might be the trucking companies fault. We work for a living and they cannot expect us to be sitting around the house waiting on delivery on an unknown day. The blocks I received were not what I expected, as I expected "blue stone" to be a darker color but these look just like the "tumbled Belgium pavers" we used on the patio and I was looking for a contrasting darker color. Basically they are a concrete gray color & very rough with chipped corners, etc. As this wall set is available on other web sites, I assume the disappointment I have with these blocks were not the fault of this company but the manufacturer, "Necessories." Obviously you cannot return a 2000 lb order, therefore we used the blocks. The wall and step caps we purchased in addition to the blocks (not from the Necessaries company) are beautiful, just what we wanted.

Great customer service. I have finally built my fire place and every brick was there. Very happy with the product. Thank you!