Frequently Asked Questions
Pizza and Cooking Questions
What wood fired pizza oven accessories do I need for my pizza oven?
You will definitely need a pizza peel. In Pizza aficionado language, a peel is what you use to put your pizza in the oven, turn the pizza while in the oven, and pull it out when it’s done. They look like a paddle with a long stick attached and come in wood or metal.
Some people like to use a small handled wood peel to prepare and put the pizza in the oven. Then, they use a long-handled aluminum peel to turn the pizza while it's cooking. Next, you can use the long peel to take the pizza out of your pizza oven, placing the pizza back on a wood peel or serving tray to cut and serve it.
There are different kinds of pizza peels. Long, short, wood, metal and combination of both. If you don’t have a shovel or brush for your pizza oven, you will need them also.
For pizza tools, visit our website at https://www.patioandpizza.com/collections/pizza-oven-accessories
What else can I cook in this oven?
If you can think of it, you can probably cook it in your oven! Naturally, our ovens bake the most delicious home-made pizzas! But, you can try your hand with bread, fish, steak, burgers, lamb, desserts and more. Some of our ovens even allow for a rotisserie add-on that allows you to create mouth-watering chicken and turkey!
Typically, food will cook a bit faster (15 minutes approx.) in a wood-burning oven than it does in a regular kitchen oven.
What kind of flour should I use?
Excellent pizza starts with a fabulous crust! There are lots of wonderful recipes for pizza dough and our customers recommend the following kinds of flour:
- King Arthur Flour
- Hayden Flour Mills
- Caputo’s 00 (low in gluten)
Questions About Your Oven
How do I clean my wood fired oven?
Good news… you don’t! Once the fire is out and cools, you just sweep it out and it’s ready for the next time!
What is curing and do I need to do this?
Curing simply means removing the moisture in the mortar. Curing will significantly help to protect the cooking ability and the life of your oven. Just as with the authentic ovens of Europe, it is highly recommended that you “break in” your oven by making a small fire (low heat) to dry out any moisture in the oven.
So, yes you need to cure your traditional brick and terracotta ovens (not necessary for portable ovens). It is recommended that before you begin you let your oven sit for about a week. You will be starting small fires and repeating daily for 5 days.
Start a small fire and let it burn throughout the day (4-5 hours) maintaining temperature:
Day 1. 140F/60C Day
Day 2. Repeat 215F/100C
Day 3. Repeat 300F/ 150C
Day 4. Repeat 400F/200C Day
Day 5. Repeat 480F/250C
Make sure that you close the oven door each night, which will keep in the heat and protect moisture from getting in until the curing process is complete. A visual inspection of your oven will provide you with the best clue as to its readiness; the brick surfaces transition from black to white as the charcoal is burned off the oven walls.
Will my brick oven crack?
Sometimes our customers get so excited when their new oven arrives that they immediately create blazing hot fires for their first pizzas. Unfortunately, this can lead to cracking if the curing process is not done first. Cracks are completely normal for all hand-made terracotta and brick wood-burning ovens and won’t affect the cooking in any way. However, you can minimize any cracking by going through a proper curing process as recommended above.
In the future, if you do have any superficial cracking in our brick ovens from Authentic Pizza Ovens, you can cover it with the included patch kit. Here is a link to our website showing how to use it: https://www.patioandpizza.com/blogs/news/how-to-repair-cracks-with-ultrafire
Where do I start the fire in the oven?
The fire is started right on the oven floor. First, you build the fire close to the opening of the oven. When it’s burning well, you move it to the middle of the oven floor. When the oven is hot and ready for cooking, you move the fire to the side so your cooking space is available for your culinary masterpieces. Alternatively, you can take the coals out completely but it’s not nearly as fun!
How long does a wood-fired oven take to heat up?
It depends on the oven. Typically, when prepared correctly, the oven will take anywhere from 30 minutes to an hour and a half to get to the right temperature to bake your delicious pizzas.
What kind of wood for pizza oven should I use?
The best wood for pizza ovens is hard, dry, aged wood such as oak, arbor, walnut, beech, apple, mesquite, maple fruitwood (peach, plum), avocado, olive, pecan, or eucalyptus. Avoid the use of resinous wood such as spruce or pine as they can be dangerous to your health.
What type of pipe do I need to use chimney vent wall piping?
You should use Duravent double wall pipe.
Is there a max length of pizza oven chimney vent pipe allowed?
We have seen 30 feet of venting used without drafting issues with our Chicago Brick Ovens.
As the wall pipe will be going through a roof space (Class A Chimney), how do I install?
You do need a conversion kit to go through the roof – most fireplace guys sell them. You can't just run a double pipe through a roof – there needs to be some type of insulated piece around it.
Questions About Your Oven Delivery
What is the expected delivery time?
Depending on where you live you should receive it within 4-10 days. We will give you shipping information and instructions once the freight company has confirmed pick up. We usually arrange pickup within 1-2 business days of purchase unless your order is a custom build that has a longer lead time.
What if my oven is damaged when it arrives?
All ovens will be shipped without any damages and packed securely. It is important that you inspect your shipment with the driver when it arrives. In the rare event that there is damage, please have the driver note it on the freight bill PRIOR to the delivery truck leaving.
Do you offer a warranty?
We want you to be happy with your product! All of our products come with their manufacturer warranties.
Regarding pizza ovens, our ovens are quality checked before being shipped to our customers. That being said, traditional brick wood-burning ovens may develop small cracks either inside or outside as described above. This is normal and you should expect it to happen. As you do your research, you will find that this is the case with all handmade European wood fire ovens. Therefore, there is not a return warranty on our traditional ovens due to any cracking. Personally, we think it adds character and is recognized in Europe as a sign of a well-seasoned oven.