Good news… you don’t! Once the fire is out and cools, you just sweep it out and it’s ready for the next time!
Curing simply means removing the moisture in the mortar. Curing will significantly help to protect the cooking ability and the life of your oven. Just as with the authentic ovens of Europe, it is highly recommended that you “break in” your oven by making a small fire (low heat) to dry out any moisture in the oven.
So, yes you need to cure your traditional brick and terracotta ovens (not necessary for portable ovens). It is recommended that before you begin you let your oven sit for about a week. You will be starting small fires and repeating daily for 5 days.
Start a small fire and let it burn throughout the day (4-5 hours) maintaining temperature:
Day 1. 140F/60C Day
Day 2. Repeat 215F/100C
Day 3. Repeat 300F/ 150C
Day 4. Repeat 400F/200C Day
Day 5. Repeat 480F/250C
Make sure that you close the oven door each night, which will keep in the heat and protect moisture from getting in until the curing process is complete. A visual inspection of your oven will provide you with the best clue as to its readiness; the brick surfaces transition from black to white as the charcoal is burned off the oven walls.
Sometimes our customers get so excited when their new oven arrives that they immediately create blazing hot fires for their first pizzas. Unfortunately, this can lead to cracking if the curing process is not done first. Cracks are completely normal for all hand-made terracotta and brick wood-burning ovens and won’t affect the cooking in any way. However, you can minimize any cracking by going through a proper curing process as recommended above.
In the future, if you do have any superficial cracking in our brick ovens from Authentic Pizza Ovens, you can cover it with the included patch kit. Here is a link to our website showing how to use it: https://www.patioandpizza.com/blogs/news/how-to-repair-cracks-with-ultrafire
The fire is started right on the oven floor. First, you build the fire close to the opening of the oven. When it’s burning well, you move it to the middle of the oven floor. When the oven is hot and ready for cooking, you move the fire to the side so your cooking space is available for your culinary masterpieces. Alternatively, you can take the coals out completely but it’s not nearly as fun!
It depends on the oven. Typically, when prepared correctly, the oven will take anywhere from 30 minutes to an hour and a half to get to the right temperature to bake your delicious pizzas.
Use hard, dry, aged wood such as oak, arbor, walnut, beech, apple, mesquite, maple fruitwood (peach, plum), avocado, olive, pecan, or eucalyptus. Avoid the use of resinous wood such as spruce or pine as they can be dangerous to your health.
You will definitely need a pizza peel. In Pizza aficionado language, a peel is what you use to put your pizza in the oven, turn the pizza while in the oven, and pull it out when it’s done. They look like a paddle with a long stick attached and come in wood or metal.
Some people like to use a small handled wood peel to prepare and put the pizza in the oven. Then, they use a long handled aluminum peel to take out and place the pizza back on the wood one to cut and serve it.
There are different kinds of pizza peels. Long, short, wood, metal and combination of both. If you don’t have a shovel or brush for your pizza oven, you will need them also.
For pizza tools, visit our website at https://www.patioandpizza.com/collections/pizza-oven-accessories
If you can think of it, you can probably cook it in your oven! Naturally, our ovens bake the most delicious home-made pizzas! But, you can try your hand with breads, fish, steak, burgers, lamb, desserts and more. Some of our ovens even allow for a rotisserie add-on that allow you to create mouth-watering chicken and turkey!
Typically, food will cook a bit faster (15 minutes approx.) in a wood burning oven than it does in a regular kitchen oven.
Excellent pizza is all about the crust! We recommend several kinds of flour:
Depending upon where you live you should receive it within 4-10 days. We will give you shipping information and instructions once the freight company has confirmed pick up. We usually arrange pick up within 1-2 business days of purchase.
All ovens will be shipped without any damages and packed securely. It is important that you inspect your shipment with the driver when it arrives. In the rare event that there is damage, please have the driver note it on the freight bill PRIOR to the delivery truck leaving.
We want you to be happy with your product! All of our products come with their manufacturer warranties.
Regarding pizza ovens, our ovens are quality checked before being shipped to our customers. That being said, traditional wood burning ovens may develop small cracks either inside or outside as described above. This is normal and you should expect it to happen. As you do your research, you will find that this is the case with all handmade European wood fire ovens. Therefore, there is not a return warranty on our traditional ovens due to any cracking. Personally, we think it adds character and is recognized in Europe as a sign of a well-seasoned oven.
SHIPPING AND LIFT-GATE SERVICES ARE FREE FOR ALL PURCHASES OVER $790 within the Contiguous US. All other shipping only $12.99. If you are in Hawaii, Alaska, or Puerto Rico, please contact us for a shipping quote. No tax added when shipping outside of Florida.
Not quite ready to receive your oven or kitchen island yet? Don't worry - you can purchase now to reserve your product and lock in pricing . We will delay delivery until you are ready!
At Patio & Pizza, we want you to be confident that your order will reach you safely and quickly. We've outlined the order and shipping processes below for your convenience:
When you place your order, you will receive an order confirmation e-mail outlining the product you purchased. This tells you we received your order and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically confirm that it is available for immediate shipment.
If your item is available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If your item is on back-order or unavailable (and was not a pre-purchase), we will void the credit card pre-authorization and reach out to you via e-mail or phone to discuss options.
If your order is in stock and we process the charges to your credit card, the product(s) will ship within five business days (usually by next day) from the date of your order.
Due to weight of the some of the items, we may contact you to determine appropriate freight shipping requirements. If the item is over 150lbs and you do not have a fork-lift to get it off the truck, you need Lift-Gate service at delivery. The good news? WE PAY IT FOR YOU! :-) But, we need to know you need it! See additional Lift-Gate Information further down.
Depending on delivery requirements, there may be a freight handling charge for special residential, lift-gate requirements, or requests (ie, white glove treatment) at your delivery location.
Once your item ships, we will send tracking information to the e-mail address provided when checking out. If you do not receive tracking information from us within 6 business days of your order, feel free to follow up with us at CustomerService@patioandpizza.com.
Pizza Ovens are heavy and take careful preparation to ship successfully. We want yours to arrive safely at your destination. Please inspect the packaging of your oven or accessories when they arrive. If you notice any damage, you must make note of it when signing for delivery. In the unfortunate event that the delivery company damages your item, write "damaged" on the driver's bill, send photos to CustomerService@patioandpizza.com, and give us a call so we can process an insurance claim on your behalf and correct the situation.
Below are answers to our most frequently asked lift gate questions so you can make the right decision on your needs.
Freight is used only when shipments are over 120lbs or are over-sized.The standard Freight shipping delivery method is typically called “curb-side delivery”. Curb-side delivery is the method used on all our freight shipments unless other arrangements are made.
We will schedule delivery date for you but the delivery company should give you a call a day or two ahead of time to schedule and confirm the delivery timeframe.
Your delivery will be made with a full size Semi-Truck ranging from 20 to 53 feet in length. The truck WILL NOT be a box truck like a UPS or FedEx truck. We typically cannot request a certain length of truck for final delivery, so please assume it will be a long truck. The driver is only obligated to deliver curbside at the end of your driveway so it will be your responsibility to move it from there.
We have found that most drivers will deliver up your driveway when possible but it is up to them to decide. That being said, sometimes the drivers will help but they are not obligated to help in any way once the freight is off the truck. If the truck does not have a lift gate, you would be responsible for getting the item off the back of the semi truck.
A lift-gate is basically a hydraulic lift used to raise and lower items from ground level to the level of a delivery truck or trailer. Most freight companies deliver items on a truck which are usually designed to load and unload at a loading dock or with a fork-lift.
If your delivery location (ie, residence) does not have a loading dock or fork-lift and the item is too heavy to remove from the trailer by hand, then you would need a lift-gate.
If the individual items in your shipment are light enough for you to remove from the truck, you do not need a lift-gate. If your item is over 120 lbs and you live in a residential location, you will need a lift-gate.
If your delivery location has a loading dock or a forklift, you do not need a lift-gate. If you are willing to drive to the closest terminal and pick up the freight from the delivery terminal, you do not need a lift-gate.
People often ask “how does the delivery company expect residential customers to get the heavy freight off the truck?” Unfortunately, the answer is: “they expect you to pay for a lift-gate delivery”. You don’t want a delivery truck trying to deliver without a lift-gate and then not have a way to get it off the back of the truck.
If you can’t get the freight off the truck, there will be a re-delivery fee on top of the full retail lift gate fee.
*Please note: In some area’s freight companies may require lift-gate delivery for liability reasons.
No. The availability of a lift-gate varies by carrier and type of truck used for delivery. Therefore, it is very important to notify us in advance if you will require lift-gate delivery since most trucks are not equipment with a lift-gate.
The charge for lift-gate service from the Freight company is $65.00. The good news? WE PAY IT FOR YOU! :-) Just make sure you let us know you need it!
We make it easy for you to request the lift-gate service when ordering your oven. Simply select "Free US Shipping - Residential/Lift-Gate Freight Delivery Charge" when checking out and the lift gate service will be added at checkout.