They know their products and they know how to get the best deal for their customers
Wow Carolyn! Your Round Grove Fiesta Fireplace With Pizza Oven Combo looks FANTASTIC! Thank you so much for taking the time to leave us this review and include this photo! We are so delighted that you are enjoying your beautiful outdoor centerpiece and can't express how much it means that you chose us to help you along the way!
We love our fireplace pizza oven- it looks fabulous . The structure from pizza & patio made it easy for our stone mason. ❤️❤️❤️ It. Great Service too.
Wow Penny! This looks AMAZING! I am so delighted to hear your Round Grove Kiva Fireplace With Pizza Oven Combo was a great starting point for your mason! We love the ease of these units! And so do our contractor customers! This is such a beautiful addition to your outdoor entertaining area and we are so happy you chose us to help make it happen! Please do not hesitate to ever reach out if there is ever anything else we can help you with. It's been our pleasure! :-)
The pics always show a finished product, advertising the finished product in pics then covering with the small print is not nice, even the pic where a forklift is unloading the fireplace, it is finished.
Thank you for taking the time to leave us this review Travis. Customer feedback is highly important to us and we take every concern very seriously. We are sorry for any confusion our listing may have caused. While it is mentioned multiple times in the listing that these units arrive with just a scratch coat, we will take your feedback and make sure it is more obvious for the viewer to understand and apply some changes to this listing. Since these units have endless customization options, it is hard to get a photo that represents every configuration of how these units will arrive and how each customer finishes theirs. Again, thank you for the feedback.
It was everything I had hoped for
Thank you so much for taking the time to leave us this great review on your Round Grove Fiesta Fireplace and Pizza Oven Combo! We would LOVE to see photos of your unit when it's finished!! If it's not too much to ask, please do upload any photos you may take of your finished project if you can! Or tag us in any photos you may share on social media. (@patioandpizza on Facebook/Instagram.) Seeing these beautiful units and the amazing things our customers do with them is one of the best parts of the job!
Excellent products and customer service
Thank you for the 5-star review James! We would love to see photos of your Round Grove Fiesta Fireplace and Pizza Oven Combo when you get it all finished and set up! Please do tag us (@patioandpizza on Facebook/Instagram) if you share any photos on social media or feel free to upload some to this review!
Perfect! Support, delivery, driver and product are all top quality and it couldn’t have been simpler to order, install and enjoy!
Thank you so much for this awesome review Tamara! We would LOVE to see some photos of your Round Grove Kiva Fireplace and Pizza Oven Combo set-up! If you get the chance, please come back and upload some to this review! We are in love with these units and their ease of purchasing and installing! They truly are a backyard dream!
Does the kit include the exterior stone or brick finish? Or is that on the buyer to purchase? What is the general timeline from purchase to delivery?
The fireplace will not arrived stoned or bricked. The units will arrive with a factory-applied scratch-coat on all sides so you can finish it with your preferred materials (ie, brick, tile, stone). The general timeline is 4-6 weeks as ALL Round Grove Products are made to order.
What is your lead time on a Round Grove Mezzo Outdoor Fireplace?
The Round Grove units are made to order. As of today, our current lead time is 7-8 weeks.